Anonymous
map-marker Brooklyn, New York

Refund

Bought a dress, what showed up was ridiculous. Got an address in Kansas sent it back with delivery conformation. I WANT MY REFUND, YOU DIRTY CROOKS!!!!!!!!!!!
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User's recommendation: DO NOT THINK ABOUT BUYING ANYTHING FROM FLORYDAY!!!!!!

Anonymous
map-marker Hendon, England

No contact from Floryday , disappointing

I would like to return a dress that is too large but unable to find out how to do this
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User's recommendation: Be aware of the difficulties in returning items

hannie d

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Verified Reviewer

Kan jullie niet bereiken, heb nog steeds m,n bestelling niet binnen van 7april

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mijn bestelling nog niet ontvangen
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User's recommendation: slecht

Anonymous
map-marker Ashland, Pennsylvania

A refund and return

Purchased a dress payed with PayPal. Kept getting email fromFloryday that they were waiting for payment. After more messages I reordered the dress. The next day I received the dress. So I tried to stop the 2nd order to no avail. Then I went to PayPal to stop payment to no avail. Now I have 2 of the same dresses and just want to return one for refund and it seems its not going to happen I dont want to pay 14.00 postage for a 38.00 dollar dress that they knew it was originally payed and in transit when they said they were waiting for payment
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User's recommendation: Don’t buy from Floryday

Cathy M Sol

I was very excited about my order; however, it has gone way over the delivery date

I have tried on three different days to find out the status of my order. My Visa card has been charged, but I don't want to pay if I'm not going to receive my order.
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Loss:
$53
Pros:
  • Still waiting on delivery
  • I was excited about my order
Cons:
  • Merchandise never received but paid in full

Preferred solution: Deliver product or service ordered

User's recommendation: Nothing at this moment

Elaine B Isx

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Verified Reviewer

Return items

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Can not contact with floryday Regarding items to be returned Time is of the essence
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Cons:
  • First time ordering
  • No phone
  • Lack of personal contact when needed

Preferred solution: Full refund

Glenda B Wmk

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Verified Reviewer
| map-marker Bridgeport, Connecticut

Returns

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The site for returns won't allow me to put in an order number or item code. It is saying that no order is found and that only shipped items can be returned. Well, I have the item and it is too small so I want to return it before the fourteen days are up. My order #0213******** was ordered on April 24, 2020 and delivered on May 29, 2020. It is a Chic Color Block Square Neckline Midi-A-Line Dress (195555****)
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Anonymous
map-marker Lake Forest, California

Return sun dress

I do not like the material. All I want to do Is return it. How can I do that?!??
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User's recommendation: Make it easier to return.

Anonymous
map-marker Bridgeport, Connecticut

Have not received ANYTHING that I ordered.

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I have ordered 5 blouses and every day there is Nothing in my mailbox. When will receive them? Summer will be over before I get a chance to wear them. And they were so nice looking. I told some friends but they said they would wait to see mine first, the quality, the colors if they were the right sizes. I have been patient, but this is ridiculous?!!! PLEASE .....cant someone help me??
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User's recommendation: Beware. As I stated above, wait until I receive my order and then decide. The pictures were enticing and I couldn’t wait to see them. Really? Next year? C’mon, I have been pretty patient, but I want to wear them and was taking them on vacation. And that’s going to be here before I know it !!

marilyn s Nfm

I got charged for an order with Barclaycreditcard for $245.88 on May 8,2020 and never received the merchandise.

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I ordered from your company in the first of May and waited for a long time for my merchandise to arrive. After several weeks and no arrival, I assumed something went wrong in the ordering process until I received the statement from my cc company (BarclayCreditcard) that showed Flory Day had received my order and charged my account on May 8 but never sent me my order. I cannot trust a company that does this so I am canceling that order and want Flory Day to reimburse my account for the $245.88 that was charged to me. {Please take of this error asap) Marilyn Sweeney 4825 S Powerline Rd Nampa, ID 83686
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Loss:
$246

Preferred solution: Full refund

NATHALIE K

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Verified Reviewer

CAN T GET A RETURN ORGANISED

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the dress I bought from them doesn't fit and the material is terrible. Have filled in 5 return forms on their website I need them to send me a return address and they just WON'T !!! can't contact them any other way it is just unacceptable
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Loss:
$35
Pros:
  • On the face of it good items
Cons:
  • Poor quality and appalling customer service

Preferred solution: Full refund

User's recommendation: don't bother with that company !!

1 comment
Jozette Fcs

I totally hear you! They are thieves!

No one answer or is responsible. Articles are not that good, very cheap quality for the prize, you might as well buy at 99 cents,

Anonymous

Being scammed

Dont touch floryday with a barge pole. Greedy *** They would SCAM their granny. From an OAP.
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Pros:
  • Impossible to return
  • Hard to return
Cons:
  • Can not get any return information from floryday
  • Non contactable
Anonymous
map-marker North Richland Hills, Texas

To check on my order

Did not get a ship date very disappointed I need to know when my order will be shipped I need those Dressed for a event on August 28
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User's recommendation: None til I get my order

Patricia S Eud
map-marker Stoke On Trent, England

Cannot get reply

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I have emailed the company 3 times for a returns form to send two items back got no reply the goods are of good quality but I was sent the wrong size what are you supposed to do ???
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Preferred solution: Full refund

Hazel G Rnu

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Verified Reviewer
| map-marker Reseda, California

I am trying to return a blouse which is too big for me.

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It has been difficult contacting you. The phone number isn't correct. I have tried to file a return form and it won't take it without the picture which is already on the sheet. No phone, no address, how am I expected to contact you to return the blouse and get a full returnd?
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