FLORYDAY Phone Numbers and Emails

Customer Service:

  • +8 528 122 9463
    ZC (FR) Limited
  • +8 528 123 7994

FLORYDAY Emails:

Customer Service
sns@floryday.com
Claim Your Business

FLORYDAY Contact Information

FLORYDAY Website:

FLORYDAY Help Center:

Corporate Office Address:

ZC Holding (HK) Limited (Floryday.com)
2/F, DAH SING LIFE BLDG, 99-105 DES VOEUX ROAD C, CENTRAL
Hong Kong, Hong Kong
Hong Kong

Other Info (opening hours):

Other Location:

66 AVENUE DES CHAMPS

ELYSEES 75008 PARIS

FLORYDAY Rating Based on 852 Reviews

Rating details

1.8
more details
Customer service
Delivery Service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of FLORYDAY Customer Service Calls

1.4K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FLORYDAY Customer Service?

Return/ Replace Question:

  • “Can't return goofs”
  • “I am trying to do a return and I'm having a difficult time”
  • “Returning items”

Shipping and Delivery Question:

  • “Never received my order”
  • “Have not received my refund”
  • “Order not received”

Request for Information Question:

  • “Looking for my order”
  • “Order status already paid for”
  • “About my return”

Payments and Charges Question:

  • “Fraudgulent charges on my card”
  • “Fraudulent charge”
  • “2 unauthorized purchases from this company”

Refund Question:

  • “To be refunded”
  • “Refund query”
  • “Check I have been given a full refund for items returned”

Activation/ Cancellation Question:

  • “Cancel 1 order you have me down for 2 blouses”
  • “I've cancelled my purchase but you charged me the amount although I have cancelled it.”
  • “Stop item need to cancel my order”

Account Question:

  • “Cant log in to returns”
  • “Money out of my account and they say no purchase had been made”
  • “To trace purchases + money deducted from my account”

Product/ Service Question:

  • “Poor quality on all items they do not fit”
  • “I want to order a shoes sneaker”
  • “Incorrect order cancele one of the blue dresses”

Cards Question:

  • “Not exempting credit card”
  • “Some one trying to use my card this morning I not order anything from you all”
  • “Having trouble using my credit card to pay what is the”

Staff Question:

  • “I cannot get in touch with customer services”
  • “Your online services won't let me get pass putting in my email address”
  • “Manager saying *** to ne”

Website/ Application Question:

  • “Queireis avout the site”
  • “Can not get your website to send return label per your instructions”
  • “Ik heb mijn adres verander en nu staat er 2 adressen op. En dan krijg ik chinese site waar ikhet moest doorgeven. Maar ik kan geen chinees”

Other Question:

  • “To get a voice to help process a credit”
  • “Want to order”
  • “Quiero hacer una devolución”

About

FLORYDAY Pros and Cons

Pros: Clothes look great on websiteand reasonably priced, Price, Online fashion beautiful, Looked great online, Looked great on line

Cons: No customer service phone number, Floryday does not respond to the customer, Cannot get customer service agent, No phone number for service, No phone

FLORYDAY reviews and complaints

FLORYDAY is ranked 776 out of 3285 in Footwear and Clothing category

Area Served

UK, Worldwide, USA, Australia

Payment Methods

PayPalVISAMasterCard

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