FLORYDAY Phone Numbers and Emails

Customer Service:

  • +8 528 122 9463
    ZC (FR) Limited
  • +8 528 123 7994

FLORYDAY Emails:

Customer Service

FLORYDAY Contact Information

FLORYDAY Website:

FLORYDAY Online Chat:

Corporate Office Address:

ZC Holding (HK) Limited (Floryday.com)
2/F, DAH SING LIFE BLDG, 99-105 DES VOEUX ROAD C, CENTRAL
Hong Kong, Hong Kong
Hong Kong

Other Info (opening hours):

Other Location:

66 AVENUE DES CHAMPS

ELYSEES 75008 PARIS

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FLORYDAY Rating Based on 836 Reviews

Rating details

1.8
more details
Customer service
Delivery Service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of FLORYDAY Customer Service Calls

1.4K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FLORYDAY Customer Service?

Return/ Replace Question:

  • “Returning items”
  • “Problem return”
  • “Return something”

Shipping and Delivery Question:

  • “Did not get my order!!!!”
  • “Want to no where is my order”
  • “I want the sizes of shoes i don't understand size 36 or 40 i thought mybe u can just say suze 4 or 5 for the ladies”

Request for Information Question:

  • “I need to know if my dresses will get to me on time”
  • “I need information on my order”
  • “Question for return”

Payments and Charges Question:

  • “2 unauthorized purchases from this company”
  • “Debit card problem”
  • “Due to payment issues”

Refund Question:

  • “Refund query”
  • “Check I have been given a full refund for items returned”
  • “Not refunded”

Activation/ Cancellation Question:

  • “Cancel 1 order you have me down for 2 blouses”
  • “I've cancelled my purchase but you charged me the amount although I have cancelled it.”
  • “Stop item need to cancel my order”

Product/ Service Question:

  • “Poor quality on all items they do not fit”
  • “I want to order a shoes sneaker”
  • “Incorrect order cancele one of the blue dresses”

Account Question:

  • “Money out of my account and they say no purchase had been made”
  • “To trace purchases + money deducted from my account”
  • “Order placed 4th may ,money taken out of account when can i expect delivery.”

Cards Question:

  • “Not exempting credit card”
  • “Some one trying to use my card this morning I not order anything from you all”
  • “Having trouble using my credit card to pay what is the”

Staff Question:

  • “I cannot get in touch with customer services”
  • “Your online services won't let me get pass putting in my email address”
  • “Manager saying *** to ne”

Website/ Application Question:

  • “Queireis avout the site”
  • “Can not get your website to send return label per your instructions”
  • “Ik heb mijn adres verander en nu staat er 2 adressen op. En dan krijg ik chinese site waar ikhet moest doorgeven. Maar ik kan geen chinees”

Other Question:

  • “Keine Ware erhalten. Aber eine Rechnung”
  • “Bestellung nicht angekommen”
  • “To talk to someone a bout my order”

About

Top FLORYDAY Services

Customer Care, Shipping Service

Top FLORYDAY Products

Website, T-Shirt

FLORYDAY Pros and Cons

Pros: Clothes look great on websiteand reasonably priced, Price, Online fashion beautiful, Looked great online, Looked great on line

Cons: No customer service phone number, Floryday does not respond to the customer, Cannot get customer service agent, No phone number for service, No phone

FLORYDAY reviews and complaints

FLORYDAY is ranked 648 out of 2486 in Footwear and Clothing category

Area Served

UK, Worldwide, USA, Australia

Payment Methods

PayPalVISAMasterCard

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