FLORYDAY Questions and Answers
How to get a refund.
Tried to register but it said my email was already registered but I have never registered. Tried to log in and tapped forgot password but got no response.
Why is it so difficult to simply return and get a refund. It would put me off using the website again.
Where are my clothes.
I have make a order of clothes This was 26 januari Where are my clothes, are 5 Things I Am waiting To long!!! I want to have everything this week .otherwise i make a case to YOU With a Lougher!! My adres is mw IH Verheul de Geus Merel 32 Ridderkerk Nederland
Once your order is shipped, Floryday should send you a Shipping Confirmation Email with your order tracking number. You should be able to track the status of your order in My Orders at floryday.com.
To get more information about your order, please contact the Floryday customer care team:
- by phone at +852********;
- by email at service@floryday.com;
- via the support form at floryday.com/contact-us.html.
Where are the other items i ordered?I only got 2 items, i ordered and payed for 4.where is the rest of my order?
To get more information about your order, please contact the FLORYDAY customer care team:
- by phone at +852********;
- by email at service@floryday.com;
- via the live chat at floryday.com/contact-us.html.
Where my order coming.
According to Floryday shipping policy once your order is shipped, their system will send you a Shipping Confirmation Email that includes your tracking number. Just click on the link and it will take you to DHL,UPS or other delivery companies' website and you will know where your package is. The item will be shipped within 7 days. Standard Shipping is 7-30 business days.
How can I get a phone number for Netherlands address for return package?I have shirts to return tio Netherlands (printed label) and the post office, in France, is asking for a phone number (in order to deliver the package there). Could you send me this phone number?
I just found your customer service phone number, but it's in Hong Kong, thus not the right one I need. Grateful thanks
Unfortunately Floryday customer service doesn't provide any phone numbers for Netherlands. you may try to contact them by yourself via online support form.
Where is my order?I have no idea how can i track my order My order number is CNATV272949****88
- standard shipping may take 9 to 14 business days;
- expedited shipping may take 4 to 9 business days.
Once your order is shipped, you should receive a shipping confirmation email which includes your tracking number. You can track the status of your order at floryday.com/track-info.html. You will need to provide your email associated with your order and order number.
To get more information about your order status, please contact the FLORYDAY customer care team:
- by phone at +8 52* 192 4598;
- by email at service@floryday.com;
- via the company's social networks.
how do i get address to send my return items back to.
i need to send back several items for refund. I have tried all your return info and i never get a answer to where i send my return items.
I am getting very tired of this run a round. I want to speak to a live person and get this handled ASP
According to the FLORYDAY return policy, to initiate the return you should contact the FLORYDAY customer care team within 14 days upon receiving the items. They should send you the return instructions. The FLORYDAY contact us page states that you should be able to reach out to them by phone at +852******** or via the support form at floryday.com/contact-us.html. You may also try to contact the FLORYDAY representative via the company's social networks.
How to get my top.
I paid for a top with my credit card the money was taken out of my checking account on June 30th. I never received the merchandise
According to Floriday shipping policy a confirmation email will be sent to you once the order is authorized and verified. Processing time is 1-7 business days. Standard shipping may take 9-14 business days. You may also contact Floryday customer service by phone at +852********.
Refund.
What is your phone number with dial in code from uk
I returned 2 tops and you received it on July 17. I want to see the credit for those items on my credit card. Thank you, Cynthia Bork
Where is my order below.
My order 202127****871 has not been delivered where is it ????
My payment for one of your white blouses was debited from my account on the 22nd May, 2020. I am wondering what the status of my order is and when I can expect it to be delivered. I realise that this is a very difficult time for everyone, but would appreciate an answer.
The refund should be processed within 24h after receiving the returned package. You should receive the refund within 7-15 working days.
how can i return an order for refund i have tried all possible ways you have mentioned nothing is working and no reply