Skip to content
FLORYDAY

FLORYDAY Reviews

www.floryday.com
What is your customer experience with FLORYDAY?

FLORYDAY Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FLORYDAY has a 1.7 star rating from 534 customer reviews and consumers are mostly dissatisfied, with prevalent issues around refunds and customer service.

Key Takeaways for Future Customers

  • Check FLORYDAY reviews before ordering and expect slow or missing support for returns.
  • Be prepared for potential delays in refunds and unclear billing or order tracking.

Negative Feedback / Risk Areas

  • Widespread FLORYDAY customer complaints about unresponsive customer service and missing phone contact.
  • Frequent problems with returns, refunds, wrong or poor-quality items, and disputed charges.

Positive Feedback

Items appear attractive on the website and prices are considered reasonable by some shoppers.

View full overview ›

Media from reviews

FLORYDAY - Order received not satisfactory
FLORYDAY - Order received not satisfactory - Image 2FLORYDAY - Customer services very stressful .FLORYDAY - Need to talk with customer serviceFLORYDAY - Awaiting refundFLORYDAY - Awaiting refund - Image 2FLORYDAY - Awaiting refund - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order fitting thanksfalowup money shoes color confirmation website refund quality
Filter review
Sort by
Patricia T Icu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The quality was poor.
  • - Color not represented on website.
  • - Material was plastic, not cloth.
  • - Sizing was off.
  • - Refund confirmation is delayed.

Order #2001**** The quality was very poor, unlike an order I made in 2022. Did not represent color on the website.

Material was closer to plastic then cloth.

Sizing was off. Now I am having a problem to get a confirmation of refund.

Loss:
$100
Pros:
  • Styles
Cons:
  • Material

Preferred solution: Full refund

User's recommendation: Product pricing and advertising did not represent the actual dresses. Material was almost plastic. Sizing inferior. Previously did not have this problem

View full review
Vincent s Tfd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order received not satisfactory

FLORYDAY - Order received not satisfactory
FLORYDAY - Order received not satisfactory - Image 2
Contains 5 confidential files for company representatives
Updated by user Nov 06, 2023

I am still waiting for the reply.On line shopping is not a good idea but they make so attractive that you fall for it.also for my fellow consumers that if company doesn't have contact numbers it's a red flag that it's a rip off

Original review Oct 30, 2023

I have received my shoes but unfortunately those are not wide enough and also fitting is too tight.How can I return those shoes and get my money back. Thanksfalowup

Preferred solution: Full refund

User's recommendation: Fallow up

View full review
Grace L Iri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Code has not been sent to me, not vey happy with trying to return my order back.

AI Highlights
  • - Tried to return an order for two days; no return completed.
  • - Two emails were sent with no return processed, and the customer won't order again.

2 days trying to return my order back to Floraday have not been able to complete my .problem. I have sent two emails and still have not been able to complete my return. Im quite sure I will not order from you again.

Grace

Pros:
  • Nil

Preferred solution: Full refund

View full review
Carol F Pvm

To get a voice to help process a credit

It's not a complain..I would like to Speak to a customer service person.

I'm phoning from New Zealand

Preferred solution: Someone to speak to

View full review
Anonymous
map-marker Northampton, Northamptonshire

I wish to return an item but can’t get intouch with the company their return Email address is not responding and I don’t have any other means of contacting them to get my refund back. GM

AI Highlights
  • - I have no order number and can't submit a refund request.
  • - No response from email; need confirmation of return and a return code within 10 days.

I didnt get an order number for my order and therefore cannot send a refund request on their refund form. Please advise how I can get intouch as their normal Email address on Google is not responding.

I only have 10 more days left to return my item and get my refund. All I request is that someone confirm my return order and issue me with a return code.

User's recommendation: Don’t order from this website.GM

View full review
Anonymous
map-marker Vacaville, California

Return a item

Shoes don't fit, haven't been able to get an address for my return item and my fourth day is coming up, please help!

View full review
Lorena M Scb

Still waiting on goods I ordered on 26th of May

AI Highlights
  • - Order placed May 26; no updates received.
  • - Payment deducted from PayPal; no order status provided.

I ordered goods on the 26th of May and as yet I have nothing about it even though the money was taken out of my PayPal account could you please let me know what is happening thank you Lorena McDermott 75 Drumsnade Road Ballynahinch Co. Down BT24 8NG

Preferred solution: Full refund

View full review
Lorena M Scb

To know what happened my order

I ordered goods on the 26th of May and as yet I havent heard or received them even though the money was taken out of my PayPal account £77.23 could you please let me know what happened thank you

Pros:
  • I like pictures of clothes
  • Still waiting on delivery
View full review
Anonymous
map-marker Flint, Michigan

HORRIBLE TIME WITH A RETURN

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No customer service; a dress arrived that wasn't ordered and a July 2021 dress never arrived; no order slip or contact info; sizes 2X–5X.

There is no customer service. My dress arrived and it was not ordered.

One of the dresses ordered in July 2021 never arrived. I thought it was on back order, but, this see through dress was never ordered. I cannot get through on a phone number and I cannot find the order to request a return. I have tried emailand that won't go through.

I tried chat and don't have the information to put into start the chat. There is no slip to show what was ordered, what size, what payment...nothing. I have two numbers n the bag under bar codes and no other information. What a nightmare.

I am going to go on Facebook and tell people NOT TO ORDER FROM FLORYDAY.

Also the sizes are I wear a size (USA) 2 X but need a 5 X in these clothes??? CAN YOU HELP with this return?

User's recommendation: DO NOT EVER BUY FROM FLORYDAYDO NOT EVER BUY FROM FLORYDAY

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tipton, England

Customer services very stressful .

AI Highlights
  • - Speedy handling of the issue is requested.
  • - The buyer has been sorting a return for over an hour.
  • - They compare to Amazon's five-star care.
FLORYDAY - Customer services very stressful .
Contains 2 confidential files for company representatives

No one wants to be taken for an idiot

Issue need be dealt with speedily . Ive been trying to sort out this return for over an hour now .

Dont have this problem with other companies . Such as Amazon 5 star customer care .

Kind regards M shaw

User's recommendation: I won’t be ordering from you again in less you provide a a return label with my delivery just in case .

View full review
Jane C Buo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have not received my order

I have not received my order. I have not received my order they said was mailed on March 7, 2022 but it is still not here and I need it for a wedding in two weeks

Cons:
  • Not receiving my order
  • Unable to contact you after i purchase something
  • Do not deliver products

Preferred solution: I would like to get my order that I ordered 1 March

User's recommendation: Don’t buy from FloryDay

View full review
Anonymous
map-marker Salem, Virginia

Thought someone would help me?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No customer service number and being forced to talk to a robot.
  • - Has two transactions and wants information on them.

First of all, I think it is *** to not have a customer service number? I have just had it with talking to a robot!

I have 2 transactions with you and if I have a problem I have to talk to a computer? I just want information on my transactions please?

User's recommendation: Too much trouble

View full review
Alison L Doj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awaiting refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Returned shoes to Floryday on 28.6.21.
  • - Emailed returns info; Floryday says no proof of purchase.
  • - I have payment and return proof and need a refund.
FLORYDAY - Awaiting refund
FLORYDAY - Awaiting refund - Image 2
FLORYDAY - Awaiting refund - Image 3
FLORYDAY - Awaiting refund - Image 4
FLORYDAY - Awaiting refund - Image 5

Hello,

I have sent a pair of shoes back to Floryday 28.6.21 as they were not suitable.

Prior sending the shoes back I e-mailed Floryday for returns information with no help at all as Floryday claim they have no proof of my initial purchase.

I also logged into my account but no orders were found ???

I have proof I paid for the shoes, and of returns also.

Please can you help with my refund as I feel I am being ignored?

I can provide photographic evidence to support my payment to Floryday and for my refund enquiry.

Loss:
$2277
Cons:
  • Poor customer service when trying to return and get refund

Preferred solution: Full refund

View full review
marilla t

Looking forma a order

I ve ordered any dresses but actually i venti received any product at all ,reply again ,thank you ,tour sincerely TMC KK

Preferred solution: Deliver product or service ordered

View full review
Ricardo D Vya

They didn’t answer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered a flower that cost me over 80 dollar 2 weeks ago and it hasnt gotten here at all. I called the customer service number but they dont answer

Loss:
$80
Pros:
  • Have a good selection
Cons:
  • Very slow delivery
  • Takes to long to get it
  • Not being able to get in touch

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Tipton, England

No reply to my question

I need to return two items have already sent photos as requested but no response so far z there is nothing else that y would like to replace these items with would like a refund please .

Y will not be ordering from you again endless ther is a return label in delivery just in case .

Regards M shaw

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article