Anonymous
map-marker Dublin, Leinster

Sorry

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A few days ago I had a problem with the order. I ordered 5 items and I get 3. Today I got the 2 items. I'm so sorry for complaint.
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Jean L Svf
map-marker Welwyn Garden City, England

Item not received

I ordered the cat fleece top 2 months ago & still havent received it cant find how to contact the company & dont have the order number !!!!!!!!!!!!!!!!!!!!!!!!
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Preferred solution: Full refund

Lamarius Qtn
map-marker Middletown, New York

I am trying to do a return and I'm having a difficult time

Three articles out of the four that I ordered do not fit me properly. Two of them just look like sex on my body and the other one is too small. I would like to return them I am keeping the white sweater which is very lovely and fits fine. Please help
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Nuce

Anonymous

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Verified Buyer
| map-marker Leicester, England

Need to talk with customer service

FLORYDAY - Need to talk with customer service
I'm not impressed with your service. It stinks !! You delivered the wrong size top &;; I have returned it to your Birmingham depot. I still await refund or delivery the right size. A decent reply would be an advantage
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Anonymous
map-marker The Bronx, New York

The phone numbers do not work

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I need a phone number to talk to someone I have a charge through Klarna that I am unfamiliar with needs clarification no one to talk to ridiculous ! The item number was JZGTWNX7
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Anonymous
map-marker Lincoln, England

Order not received

Have track my order and its telling me that no order this order has been paid and gone out off my bank not happy
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Karen G Mvx

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Verified Buyer
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Verified Reviewer

Think "free" shopping is a scam, because they dont pay enough for your package to be delivered

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FLORYDAY - Think free shopping is a scam, because they dont pay enough for your package to be...
FLORYDAY - Think free shopping is a scam, because they dont pay enough for your package... - Image 2
I had to pay $3.15 for postage due, because you did not put enough postage to deliver my package. You only paid $1.80. I want a refund of the postage due of $3.15
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Loss:
$4

Preferred solution: Full refund

User's recommendation: Dont pay postage due

Dawn W Bvw

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Verified Reviewer

COMPLAINT

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DO NOT BUY FROM THESE CROOKS!!!!

This refers to 09.07.21

Hello

I am making a complaint about floryday.com in regards to the above order no 16- 12- 20.

I ordered grey jumpee fro floryday.com.

I didn't like the item and returned it to floryday.com from Post Office. Hollowell Way, Brownsover, Rugby a couple of weeks later, for which I recieved proof posting reciept.

I have since been asked for payment of said top through klarna.

I have informed klarna and floryday.com that I infact alreday returned item

6th April 2021 to the July2021 , I have be "batted" backwards and forwards between floryday.com and klarna.com , each telling me to contact the other in regards to thus dispute.

As it was sometime since return, I disposed of the reciept from the post office.

I have since been harassed about payment for item I returned.

When I last contacted Klarna, I was asked by them to question floryday.com why I was refunded £9.00?

What was that for?

I accept that I was responsible for the shipping cost of £5.25

So it doesn't make sense that I was refunded £9.00 if you didn't recieve the item.

There is also a difference of £3.00?

Can you please explain what this neans.

I would appreciate a breakdown of this order and monies recieved.

I will never order from floryday.com again!

I am extremely dissatisfied with the company and its ineptitude un resloving this matter. I have been harassed and stressed regarding this issue and getting nowhere.

Klarna have, as you probably know gave "Paused" payment whilst this is being resolved

Please can someone listen and resolve this matter to a satisfactory conclusion.

Kind regards

Miss Williams

Show quoted textC

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Preferred solution: Acknowledgement

Anonymous
map-marker Brooklyn, New York

Need to know about my order

I ordered some merchandise and they charge me 134.00 dollars from my card that they already have the money and l been try to get in touch with floryday and I didn't have any answer the page that I was talking with them disappear in my phone they said that the package was on the way but I haven't received yet, please if you can help me I will be very grateful, thank you
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TAMMY V Itf

WILL NOT RETURN ORDER

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This is the first time I have ordered with this company. Im trying to return a dress and the company is NOT ACKNOWLEDGING my order. Therefore, they will not allow me to correspond to return the item. The site will only live chat with a PREBUY customer.
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Cons:
  • Cannot return items
  • No customer telephone number
  • No response for inquiries

Preferred solution: Full refund

User's recommendation: DO NOT WASTE YOUR TIME

1 comment
Sahib Cxu

I've at to send them back by post office at my own expense still waiting for my money back. I'm going to let paypal deal with tham

Linda M Gjx

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Verified Buyer
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Verified Reviewer

My order got declined and I never got my m9ney back 247.$ and 92.91

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FLORYDAY - My order got declined and I never got my m9ney back 247.$ and 92.91
I NEVER received my money back or products. I ordered over 350$ worth of clothes and apparently it got declined because of " unusual activity"?!?! I never heard a word from you and didn't even get MY money back!!!
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Loss:
$247

Preferred solution: Deliver product or service ordered

User's recommendation: I would NEVER recommend your company under the circumstances! I loved your products. But I'm pretty upset now

Uwonsanga C

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Verified Reviewer

Bestellung nicht angekommen

Hallo, I was buying Jacket and pullover ,since Now not comming?whats lang? When my Boxen are comics Thanks
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Cons:
  • Ship is not comming

Preferred solution: Deliver product or service ordered

Tia J Oan

Have not received my shipment

Never received my shipment got my receipt number an still waiting for my items I purchased from you guys
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Preferred solution: Deliver product or service ordered

Marilyn A Mjh

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Verified Reviewer

Removal from their database

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Updated by user Oct 09, 2021

I have never had any correspondence from FLORYDAY and I am still getting e mails telling me to sign in for new offers. I wish I had never heard from this company

Original review Sep 02, 2021
The products I ordered from this company were not to a very good standard, badly cut, badly made. the stitching was broken. Ive tried to stop them sending emails but they dont listen, I want to close my account down and they dont listen. I have sent countless e mails and I am just ignored.
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Loss:
$4
Cons:
  • Customer service is impossible

Preferred solution: I want all of my details including my e mail address removed from this companies database

User's recommendation: Do not sign up for a FloryDay account

Anonymous
map-marker London, England

To talk to someone a bout my order

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Objednqla som odvas teplokovu supravu a vážim si mi neprisla na stranku sa nemozem prihlasit lebo nefunguje neviem preco cislo zadielki som sy nezapisala a preto nepozem sledovať gde je moj balik moste mi pomoct stym
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